Tru & Homewood Suites by Hilton Van Driver in Albany, New York
As a Van Driver, you will fill a support role in ensuring guest satisfaction through providing transportation, carrying baggage, disseminating information about the hotel or van destination, and coordinating certain aspects of guests' arrivals and departures in order to maximize guest satisfaction.
The ideal candidate will:
Preferably have hotel experience and Must have a current, valid driver's license with a clean driving record.
Be incredibly friendly, customer centric, love to smile and have knowledge of the hotel facilities.
Arranges and Transports guests to and from the hotel for guest requested locations. Drives and parks safely and according to hotel driving policies.
Assists incoming and outgoing guests carrying baggage to and from their rooms; explains features of room to guest ensuring that all equipment is functioning properly; gives location of ice and vending machines; reviews safety procedures.
Is knowledgeable and informs guests of upcoming events in the hotel and in the surrounding area which include times, dates, and costs. Is very familiar with the area and provides guests with local directions in a courteous and accurate manner.
Ensures baggage is secured and tagged at guest request to store baggage.
Provides a professional image at all times through appearance and dress.
Note: Other duties as assigned by supervisor or management
Benefits for Full Time Employees
Medical, Dental, and Vision Coverage
401K retirement plan
Short and Long-Term Disability Income*
Term Life and AD&D Insurance
Vacation PTO & Holiday/Sick PTO
Employee Assistance Program
*Specific plans for specific positions
Hotel Name: Homewood Suites & Tru by Hilton - Albany Crossgates Mall
Address: 1651 Western Ave., Albany, NY 12203