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Westhab, Inc. Case Manager - Gouverneur in Bronx, New York

JOB TITLE: Case Manager

DEPARTMENT: Supportive Housing

FLSA: Non-Exempt


REPORTS TO: Service Coordinator

SUMMARY: Directly provides counseling, case management and other supportive services to meet the needs of residents at Gouverneur Place Apartments Building, which will house 50 previously homeless individuals (25 from DHS and 25 from the Psychiatric Centers) and 17 families. Services provided include crisis intervention and behavior management.


  • Responsible for individual caseload of single/family participants.

  • Participates in clinical team meetings to discuss individual cases and general client progress

  • Responsible for providing linkages with community resources, counseling and support

  • Maintains all required documentation including progress notes, service participation and submits all in a timely manner.

  • Refer and connect participants with services in the community according to their needs

  • Conducts assessment of needs and helps participants develop short and long term goals

  • Identifies program needs and makes recommendations

  • Organize and facilitate groups

  • Provides supportive counseling, crisis intervention and stabilization as needed.

  • Communicates with all collateral agencies and programs to ensure participants? compliance with services, esp. mental health and substance abuse.

  • Conducts/participates in unit inspections

  • Expected to collaborate in the house keeping of the building

  • May require some after hour?s follow-up to emergency situations.

  • Perform related tasks as assigned.


Bachelor's degree in Human Services field preferred, with 2 years experience working in a similar setting and/or working with the substance abuse, mental health and homeless populations. Bi-lingual Spanish a plus. Ability to work some evenings and occasional weekends. Excellent and demonstrated writing ability and strong oral communication skills. Must have knowledge and skill in the use of computer software applications for drafting documents, data management and tracking. Experience in crisis intervention techniques and strength-based interventions. Must have own car and valid driver?s license. Must be able to travel throughout Westchester County.

AGENCY PROFILE: Westhab is the leading provider of housing and supportive services for the homeless, special needs and low-income populations in Westchester County. Since 1981 Westhab has developed and managed a wide range of housing options, and has provided necessary social service supports. We are committed to quality service and to an environment in which caring, talented individuals contribute and flourish. (EOE)