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Legends Hospitality Director, Human Resources in Bronx, New York

Description

LEGENDS

Founded in 2008, Legends is a holistic experiential services agency with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has five divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.

THE ROLE

The Human Resources Director is an integral part of delivering our promise to our guests. This individual will be responsible for executing the strategy and assisting with full employee lifecycle processes. She/he will partner with the Regional Human Resource Director and Property Leadership on key initiatives that drive customer satisfaction, operational excellence, and business performance.

ESSENTIAL FUNCTIONS

  • Provides leadership of the day-to-day operation and strategic vision of the Human Resources department at Yankee Stadium. Creates and maintains a high-performance environment characterized by positive leadership and strong team orientation. Strong emphasis on mentoring and developing the capabilities of both exempt and non-exempt team members.

  • Provides expertise in the area of positive employee/labor relations, collective bargaining strategy and negotiations, collective bargaining agreement interpretation/compliance/grievance handling, etc.

  • Provides management counsel for labor contract administration and other pertinent legal and compliance issues

  • Develop and maintain strong partnerships with management ensuring HR strategies, processes and practices are consistently implemented

  • Champions key HR and Labor Relations projects and encourages a culture of continuous improvement

  • Works in collaboration with Corporate and Regional HR Leaders to implement programs at the venue aligned with corporate strategy and objectives

  • Provide purposeful coaching and feedback, promptly and effectively addressing employee related issues and business needs

  • Partners with Regional HR Director and Legal Department to ensure compliance with local, state and federal laws and labor reporting requirements

  • Leads employee relations functions including the organization and execution of investigations into policy violations in addition to handling grievances or concerns

  • Partners in the processing of worker’s compensation claims, leaves of absences, and benefits administration

  • Must exhibit an active interest in Company and venue specific operational knowledge as it relates to providing value added HR business partnership

  • Partner with the Customer Service Manager in the design, development and implementation of programs, processes and tools that meet both current and future needs for all employee and customer satisfaction goals and objectives

  • Demonstrates thought leadership and sound judgment in making HR related business decisions

  • Ensures optimum staffing levels exist throughout the unit at all times for operational success

  • Perform other functions as required

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Bachelor’s degree required

  • 5+ years of progressive Human Resources experience with prior proven supervisory experience

  • Union negotiation, grievance and relationship maintenance experience required

  • Extensive working knowledge of NYS labor laws including worker’s compensation, workplace safety, EEOC, NLRB and FLSA

  • Demonstrated skill in using MS Office, especially Excel

  • Outstanding leadership skills with the ability to work in a fast-paced environment and manage multiple tasks simultaneously

  • Demonstrated ability to forge meaningful interpersonal relationships across functions, industries and in local communities

  • Proven ability to influence and gain credibility with all levels of employees and customers both internal and external

  • Must possess excellent oral, written and listening communication skills and the ability to prioritize and execute in a deadline-oriented environment.

  • A strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.

  • Must be flexible to work extend hours due to business requirements including late nights, weekends and holidays.

  • Comfortable working in a matrix leadership environment

  • Practice safe work habits, follow all safety policies and procedures and regulations including but not limited to Legends’ COVID Preparedness Plan and Standard Operating Procedures, complete company-wide safety training and any additional job specific safety training.

  • Follow and encourage your team to follow all safety policies and procedures, looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.

  • Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Qualifications

Skills

Preferred

  • Communication: Expert

  • Human Resources Information Systems: Expert

  • Leadership: Expert

  • Microsoft Office(Excel, PPT, Word, Outlook): Expert

Education

Preferred

  • Masters or better in Other

Licenses & Certifications

Preferred

  • Certified HR EXE
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