Boar's Head Brand/Frank Brunckhorst Co., LLC Restaurant Manager in Brooklyn, New York
Cafe Holdings LLC
Overview:Create outstanding customer experiences for Boar’s Head employees (customers) through exceptional service. Establish and maintain a safe, clean and fresh environment within the Boar’s Head Café. The General Manager will be responsible for the operations of all Café Holdings, LLC’s operations.
Essential Duties and Responsibilities
Capacity to order food and supplies from vendor, as needed.
Capacity to create labor schedule and sales reporting requirements.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions and making suggestions.
Prepare foods according to the food temperature logs and follow instructions.
Adhere to all local, state and federal laws, safety and food safety regulations.
Slice deli meats and cheeses to customers’ requests.
Promote trust among Café Associates and customers.
Provide customers with fresh products that they have ordered in the correction portion size to prevent shrink.
Use all equipment such as refrigerators, freezers and slicers according to Boar’s Head Brand guidelines.
Check product quality to ensure freshness, review “sell by” dates and take appropriate action.
Maintains a clear working environment, following all sanitation guidelines.
Ensure proper temperatures in cases and coolers are maintained, and temperature logs are maintained.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify management.
Practice preventative maintenance by properly inspecting equipment and notify appropriate management of any items in need of repair.
Label and date, stock and inventory merchandise.
Execute operational shift management requirements
Cover hourly responsibilities, as needed
Report product ordering/shipping discrepancies to management.
Display a positive attitude and sense of urgency.
Education and Experience
High School Diploma or equivalent
2+ years of related deli or café experience, 1+ years of slicing experience
ServSafe certification requirement
Product knowledge including species, flavor profile, product handling, slicing technique, scale operation.
Excellent customer service, organizational, multi- tasking skills
Attention to detail
Ability to work with a variety of personalities
Ability to handle stressful situations
Time Type:Full time
Your future starts here.
Since 1905, Boar’s Head Brand has been the name you can trust for quality products and service. Our mission is to continue to be recognized as the leading provider of exceptional customer service and superior quality delicatessen products. We are committed to continuously improving our time honored traditional processes through the involvement of our dedicated employees.