SUNY Buffalo State Senior Staff Assistant in Buffalo, New York

Senior Staff Assistant

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Posting Details

About Buffalo State

Buffalo State is the largest comprehensive college in the State University of New York system. As a civic, urban, and engaged campus community, we pride ourselves as having small college learning environments coupled with large university opportunities. We are a diverse and inclusive college committed to the intellectual, personal, and professional growth of its students, faculty, staff, and alumni. Our mission is to transform lives, to empower students to succeed and to inspire a lifelong passion for learning. Buffalo State is dedicated to excellence in teaching, research, service, scholarship, creative activity, and cultural enrichment. With degree programs in education, the arts, science, and professional studies, each year nearly 10,000 students choose Buffalo State for its broad array of high-quality academic programs, diverse and creative environment, hands-on learning opportunities, affordable SUNY tuition, NCAA Division III athletics, and prime location in Buffalo’s cultural corridor. We welcome applicants who are committed to helping us fulfill our mission.

Faculty/Professional Professional

Department RITE Services

Budget Title Senior Staff Assistant

Local Title Network Analyst

Rank SL-3

Line Number 20819

Salary Range Competitive based on experience

FTE Full-Time

Negotiating Unit UUP

FLSA Exempt

Department Website

Brief Job Description

Manage and support the Buffalo State campus network, including but not limited to wired, wireless and VoIP systems. Participate in group projects for campus network upgrades, expansion and new service deployment. Support end users by resolving their support desk requests in a timely fashion. Coordinate with others in RITE to provide diversified services over the campus network.

Required Qualifications

  1. Experience managing and deploying enterprise networks (including switches, VLANs, routers, and access control lists – ACLs).
  2. Must be able to demonstrate familiarity/understanding of the OSI model.
  3. Good presentation skills, interpersonal skills, written and communication skills.
  4. A four-year degree in Computer Information Systems, a four-year degree in a related field, OR equivalent work experience.
  5. Available to work various shifts to assist with providing 24 × 7 support.

Preferred Qualifications

  1. Experience managing ShoreTel VoIP
  2. Experience with enterprise network management software
  3. Experience with cable plant (both fiber and copper) management
  4. Work experience in an educational setting.
  5. Experience managing NextGen firewalls and/or load balancers
  6. CCNA or equivalent network certification

Anticipated Date of Hire 06/01/2018

Priority Review Date

Application Deadline Date

Open Until Filled Yes

Special Instructions to Applicant

Contact Person

Contact Email

Contact Fax

Quick Link for Direct Access to Posting

Equal Employment Opportunity/Affirmative Action Employer

Buffalo State is an affirmative action/equal opportunity institution that subscribes to all federal, state, and SUNY legal requirements and does not discriminate against applicants, students, or employees on the basis of race, sex, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status (Nondiscrimination Notice). Any violation of this policy should be reported to the Equity and Diversity Office, Cleveland Hall 415, (716) 878-6210. Buffalo State is a VEVRAA Federal Contractor. If you have any questions, please contact Lydia Kawaler at or call (716) 878-4822.

Background Investigation Statement

All applicants are subject to a pre-employment background investigation. Our Pre-Employment Background Screening Policy is available at

Clery Statement

Applicants interested in positions may access the Annual Security Report (ASR) for SUNY Buffalo State at The ASR contains information on campus security policies and certain campus crime statistics. Crime statistics are reported in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Applicants may request a hard copy of the ASR by contacting the SUNY Buffalo State University Police Department at (716) 878-6333.

New York State Executive Order 161

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at

Supplemental Questions

Required fields are indicated with an asterisk (*).

  • How did you hear about this employment opportunity?

  • Buffalo State website

  • Buffalo News

  • Buffalo Rocket

  • Challenger

  • Chronicle of Higher Education

  • HigherEdJobs

  • Panorama Hispano News

  • Employee Referral

  • Other

  • All applicants are subject to a pre-employment background investigation. The college's Pre-Employment Background Screening Policy is available at Prior to an offer of employment, an applicant will be required to sign an authorization release form, allowing Buffalo State to conduct a background investigation. Failure of an applicant to sign the authorization release form will disqualify an applicant from further consideration for appointment.

  • I agree to comply with the college's policy.

  • I do not agree to comply with the college's policy. (Note, this selection will disqualify you from further consideration for appointment.)

Documents Needed to Apply

Required Documents

  • Resume / Curriculum Vitae

  • Cover Letter

  • Names and Contact Information for 3 Professional References

Optional Documents

  • Transcripts (unofficial)