Owens Corning Training Leader in Delmar, New York
Location: Delmar, New York - United States Job Description: The Plant Training and Development (T&D) Specialist works in partnership with plant leadership to develop and execute a holistic training and development plan that drives business results in a manufacturing environment. The T&D Specialist conducts a thorough needs analysis to proactively and reactively identify root causes of performance gaps and address facility capability needs. This position designs, develops, implements and evaluates learning solutions to facilitate a safe work environment, operational excellence, professional development and continuous learning. He/she is responsible for training standards, procedures, and scheduling, including the accuracy and relevance of training records and content within the LMS (Talent Center Learning). The T&D Specialist facilitates an environment of continuous learning by creating visibility to new learning opportunities, ensuring engaging training experiences and meaningful individual development planning. This position reports to the Human Resources Leader (Plant T&D Pillar Leader). Responsibilities: 1. Assess and Plan Learning Needs The T&D Specialist applies a Performance Consulting and Training Needs Analysis (TNA) approach to assess and plan learning and development for employees at the facility. This position will influence actions of the plant and business stakeholders through effective collaboration and communicating an informed point of view of analysis results and recommended solutions. • Consults with operating departments and other stakeholders to identify business opportunities to impact efficiency, effectiveness, and drive change adoption through learning and development solutions. • Defines gaps between current and desired performance. Determines root cause(s) of performance gaps so that learning solutions are directed at the right capability. • Participates in talent reviews to identify training, growth and development needs of employees and ensure the execution of actions identified in reviews. • Partners with the HR Leader on attrition forecasting and succession-planning activities to ensure the seamless transition of employee roles without any impact to plant performance. • Ensures training relevancy with all policy and process changes. • Develops and manages an overall comprehensive training plan for the facility (new and current employees) and executes to the plan. • Develops and execute strategy to develop and sustain T&D pillar pertaining to TPM deployment 2. Design and Measure Learning Solutions The Plant T&D Specialist applies the ADDIE model approach to design, develop, and evaluate informal and formal learning solutions that meets facility and business needs. • Identifies successful performance (standards; what “right” looks like) for required skill and compliance areas; analyzes audience and tasks; develops clear learning objectives • Curates (internally and externally) and develops a blend of learning solutions (classroom, online, simulations, job aids, OJT, etc.) that best addresses the specific needs of the audience, learning objectives, and organizational constraints - ensuring sustainable learning. • Seeks out opportunities to leverage technology to accomplish learning outcomes, maximize efficiencies, and achieve business goals. • Collaboratively identifies training success metrics with facility stakeholders; develops evaluation instruments (surveys, tests, checklists, etc.) and reporting cadence to assess training effectiveness at each level of measurement (1-reaction/confidence, 2-learning transfer, 3-behavior change/performance impact, 4-business impact/Return on Expectations). • Conducts data analysis resulting from talent processes to align learning and development initiatives with business objectives and strategies. 3. Administration and Optimization of Training Activities The Plant T&D Specialist applies a systematic, detailed approach to the quality execution of training activities and accuracy of training records management. • Develops schedules and manages logistics for completion of required learning activities. • Documents training standards and procedures for the plant; creates alignment to ensure quality and consistent execution. • Oversees the accuracy and relevance of plant learning records and learning content in Talent Center Learning (LMS): o Creates, edits, and maintains learning content and curricula. Identifies and manages the organization and presentation of learning content in the LMS for optimal user experience and in accordance to OC Learning Administrator standards. o Registers employees into scheduled offerings, monitors demand for scheduled activities, records attendance, actively manages event waitlists, and generates event-related reports. o Serves as the primary caretakers of learning items offered by the plant and/or business and has ultimate responsibility for the quality and relevance of items in the system • Provides training documentation and reports to plant and business stakeholders as needed. 4. Facilitate an Environment of Continuous Improvement and Learning The Plant L&D Specialist inspires an environment of growth by providing learning and development opportunities that are engaging, meaningful, and challenging; influencing employees to continuously learn and improve. • Partners with plant leadership to develop and support individual training and development plans for primary employees. Provides coaching and mentoring as needed. • Participates in the development of new policies, procedures, and process changes as required to drive performance. • Provides Train-the-Trainer development opportunities and coaching to SMEs to build strong facilitation skills and create classroom learning that engages employees, adapts to their needs, creates a safe learning environment, breaks down difficult concepts, provides feedback, and encourages practice and interaction. • Stays current with new learning resources and opportunities made available by the business, COE, or external networks and actively shares information with employees. • Plays an active role in the Insulation Training Network to leverage best practices and incorporates consistent processes across the Insulation operations network. Job Requirements Experience: • Minimum two (2) years of training and development experience (preferably in a manufacturing setting). • Minimum two (2) years of consultancy experience preferred. Knowledge and Abilities: • Demonstrates an awareness and practical use of existing, and newer technologies used in training. • Working knowledge of ADDIE and instructional design methodologies • Experience in training needs assessments. • Strong training facilitation expertise • Business expertise. Brings a rigorous business orientation to the learning and development agenda. • Ability to see the interdependencies between learning and development, Talent Management, plant operations, and the goals of the business. • Excellent oral and written communication skills. • Excellent management consultation skills and ability to manage relationships. • Relationship / Partnership Building - ability to work well with others with diverse backgrounds and at various organizational levels. High emotional intelligence. • Problem Solving and Decision Making Personal Characteristics: • Strong Intellect, with ability to combine analytical reasoning, creativity and judgment. Quick study; able to handle complex matters with multiple initiatives going on simultaneously. Able to deal effectively with strategic issues, as well as tactical operational details. • Agility. Must be highly organized and able to adapt to constantly changing schedules and product demands • Highly Ethical. Can be trusted to do only the “right thing” for the employees, shareholders, and others. Follows a balanced approach without compromising integrity. • Results Oriented. Energetic, resourceful, with strong service orientation and positive can-do attitude. Fully committed to the job and to deliver outstanding work. Never satisfied with status-quo, continually striving for excellence. Education/Certification : • Bachelor’s degree required (business, instructional design, human resources, organizational development or related field) • Certifications are a plus: Certified Professional in Learning and Performance (CPLP) by ASTD Certified Instructional Designer/Developer by Langevin Certified Master Trainer by Langevin #LI-KM2 About Owens Corning Owens Corning (NYSE: OC) develops, manufactures and markets insulation, roofing, and fiberglass composites. Global in scope and human in scale, the company’s market-leading businesses use their deep expertise in materials, manufacturing and building science to develop products and systems that save energy and improve comfort in commercial and residential buildings. Through its glass reinforcements business, the company makes thousands of products lighter, stronger and more durable. Ultimately, Owens Corning people and products make the world a better place. Based in Toledo, Ohio, Owens Corning posted 2017 sales of $6.4 billion and employs 19,000 people in 37 countries. It has been a Fortune 500® company for 64 consecutive years. For more information, please visit www.owenscorning.com . A career at Owens Corning offers the ability to enhance your expertise and achieve your personal and professional aspirations. Through it all, we’ll empower you with an environment that encourages open communication and big ideas, competitive pay for your performance, comprehensive benefits, and more opportunities to make your impact. Must be eligible to work in the U.S. on a permanent basis. Owens Corning is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or status as an individual with a disability.