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Internal Revenue Service Supervisory Tax Examining Technician *MSP* *Cadre* *NTE 1 Year* in Holtsville, New York


WHAT IS THE WAGE AND INVESTMENTDIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments.

See "Other Information" for Locations.


WHAT DOES AFRONT LINE SUPERVISORYTAX EXAMININGTECHNICIAN DO? As a Front Line Manager, first level supervisor, you will be responsible for assigning, directing, and reviewing the work of subordinate employees. You will use your leadership skills and management techniques for planning, scheduling, and coordinating work operations, planning and carrying out the training and development of employees, evaluating employees' work performance, and in performing all other related administrative functions. Generally, you will direct the work operations of subordinates performing administrative, complex clerical, technical and/or work comparable in nature. The functions, activities, and services provided may have limited geographic coverage and support activities within specific agency program segments.

As aFront LineManager you will: Plan work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work

Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees

Evaluate work performance of subordinates and make recommendations for outstanding performance recognition and/or disciplinary action

Give advice, counsel, or instruction to employees on work and administrative matters

Interview candidates for positions within the organization/unit, and recommend appointment, promotion, or reassignment to such positions

Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate

Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases

Identify developmental and training needs of employees, providing or arranging for needed development, training and succession planning

Initiate ways to improve production, work processes, and/or to increase the quality of the work directed WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at


Conditions of Employment

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Must be a U.S. Citizen or National

IRS Employees with Career or Career Conditional Appointments



You must meet the following requirements by the closing date of this announcement.BASIC REQUIREMENTS (FRONT LINEMANAGER): You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service. To be qualifying for this position your experience should be sufficient to demonstrate: Experience withmanagement techniques, methods, theories, principles, and labor relations concepts, to assure optimum utilization of personnel, equipment, and space for the accomplishment of all program objectives with combined technical and administrative oversight

Experience applyingregulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled

Experience applyingbasic budget management principles and practices (i.e. ability to maintain and manage financial resources)

Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers. -The experience may have been gained in the public sector, private sector or VolunteerService. One year of experience refers to full-timework; part-timework is considered on a prorated basis.-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.


Additional Information

3 positions are located in Wage & Investment, Return Integrity & Compliance Services, Return Integrity Verification Operation (RIVO), to be filled at 1040 Waverly Ave., Holtsville, NY. POSITION DESCRIPTION: 91649A PM/C SharePoint site is available for IRS Employees at : OF EMPLOYMENT: We may select from this announcement or any other source to fill one or more vacancies.

This is a non-bargaining unit position.

Alternative work schedule, staggered work hours or telework may be available.

Must meet IRS telework eligibility requirements.

Tour of Duty: Monday - Friday,7:30 a.m. - 4:00 p.m.

Not to exceed 1 year, may be extended up to 3 years, may not be made permanent.

Subject to a 1-year supervisory or managerial probationary period (unless already completed).

Obtain and use a Government-issued charge card for Business related travel.

Selections will be made upon conclusion of the selection process; however, the effective date may be deferred until the selectees’ services are needed or he/she is scheduled to attend appropriate orientation.

Selectees will be assigned to their target positions while receiving basic orientation into management.The assignments will be effective as close as possible to the conclusion of orientation. At the conclusion of the orientation, selectees will be returned to their former positions if their services are not needed as managers. However, should their services be needed, they will remain assigned to the target position.

Participation in this cadre program will be limited to no longer than three (3) years.