Empower Federal Credit Union Teller - Liverpool, NY 13088 in Liverpool, New York
Essential Functions & Responsibilities:
45% Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells money orders and travelers checks to members; transfers amounts from member accounts as directed; posts transactions to member accounts and maintain records; verifies cash and endorsements, issues receipts, and receives check re orders.
20% Provides members with service and information with regard to the services offered by the credit union; researches and solves member questions, problems and complaints either by telephone, correspondence or in person, in a timely manner while maintaining member satisfaction whenever possible.
15% Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service; cross sells credit union services.
10% Keeps informed of the latest changes in credit union policies and procedures relating to security, compliance, rates, and consumer protection laws.
5% Meets balancing requirements as outlined in the MSR Standards of Performance and performs a variety of miscellaneous tasks including typing, filing, computer input, scanning and answering the telephone.
5% Performs other related duties as assigned; must be able to work flexible hours, including Saturdays, at any/all branch locations.
VEVRAA Federal Contractor
Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity