ICL Housing Coordinator in Long Island City, New York



The Transitional Residence for Veterans Housing Coordinator promotes the attainment of resident permanent housing goals by ongoing assessment of resident housing needs and preferences and the development of housing opportunities in the community.



  1. Develop and maintain relationships with housing providers and the Veterans Administration.
  2. Develop and maintain community resources guides for each of the five boroughs.
  3. Find suitable permanent housing in the community.
  4. Serve as a liaison between the residence and landlords regarding move-in schedules, leases, rent and utility issues;
  5. Collaborate with case management staff to understand the specific housing needs and preferences of residents and act accordingly when searching for housing options.
  6. Serve as liaison to the Veteran’s Administration to identify housing for residents that qualify for VA housing.
  7. Participate in ongoing reviews of existing linkages for their adequacy and seek to extend the program’s and ICL’s linkages as part of Continuous Quality Improvement.
  8. Document efforts to locate and secure housing for residents.
  9. Assist in the orientation of new personnel when requested.
  10. Maintain up-to-date, accurate individual paper and electronic case records as directed by the Program Director..
  11. Comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis.
  12. Attend regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities.
  13. Review the staff communications log and make entries concerning essential elements of information designated by program management.
  14. Obtain and maintain CPR and First Aid certifications.
  15. May have on-call responsibilities.


  • Effective problem-solving skills
  • Effective interpersonal skills
  • Ability to work with diverse individuals
  • Ability to work as a member of a team
  • Ability to make reasonable and sound evaluative judgments
  • Ability to create and compose written materials
  • Ability to effectively and efficiently respond to questions from persons served
  • Ability to read and understand lease, rental and utility agreements
  • Ability to present information to persons served and other employees
  • Ability to speak Spanish preferred


Bachelor’s degree plus two years experience providing case management or housing services, or other relevant human service experience, or bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year above experience. Or an associate’s degree in a health or human services field (see above fields) and three years of direct care experience, or a high school diploma/GED and four years of experience in providing direct services to individuals with mental disabilities (i.e., persons properly diagnosed as suffering from mental illness, mental retardation, alcoholism, or substance abuse) or to homeless individuals. NYS Driver’s license required. Veteran preferred for Veteran’s Shelter positions.

Position Number: 79539103

Department: Borden Avenue Veterans Residence

Type: Regular Full-Time

FLSA Status: Non-Exempt

Minimum Salary: USD $36,137.50/Yr.

Maximum Salary: USD $36,137.50/Yr.