Citi Sr. Product Manager -Technical in Long Island City, New York

  • Primary Location: United States,New York,Long Island City

  • Education: Bachelor's Degree

  • Job Function: Product Management

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 18053490


Vice President of Product Management: Digital Payments

The Global Consumer Bank’s Digital organization is seeking a sharp, talented and energetic Vice President to lead the delivery of the next generation of payments services, primarily focusing on peer-to-peer transactions. As the Vice President of Product Management, you will provide platform, product and customer experience leadership in a fast-paced, start-up-style environment. You will need to be a pragmatic visionary who can rapidly translate business needs into reality.

Citibank is one of the largest digital banks in the world, spanning over 140 countries and holds over 200,000 customer accounts. The diversity of businesses within Citibank (Retail Bank, Cards, Mortgage, Investments etc.), within each of these countries presents a large portfolio of customer needs to be delivered through elegant experiences. We believe that building a world-class banking and financial technology platform is the only way to support Citibank’s unlimited growth potential, while continuing to provide excellent service to both internal businesses and external stakeholders.

As the Vice President of Product Management you will work with an experienced cross-disciplinary team of technical and business staff to conceive, design and develop innovative payments platform products. You must be responsive, flexible and able to succeed within an open collaborative peer environment.

The Role:

The Vice President of Product Management will be responsible for shaping the vision, technical capabilities and roadmap of the next generation of payments services. You will engage with businesses around the world, and shape business and product requirements in to platform requirements. You will support the platform business plans and roadmaps (year over year, 3 year plans, long term vision), driving product development for new initiatives, making appropriate tradeoffs to optimize time-to-market, maintaining the product roadmap, and clearly communicating goals, roles, responsibilities and desired outcomes throughout the company.

Candidates must have excellent product and platform instincts and communication skills coupled with a passion for business, technology while delivering a world-class customer experience. Candidates will have a demonstrated track record managing all aspects of a successful software or technology product or platform throughout its lifecycle, including product strategy development, customer insights/needs, and requirements definition. Candidates should have strong data-driven analytical skills and be able to operate and thrive with partial information and ambiguity and have a track record of building successful teams.

Ideal candidates will have a background in high-throughput, distributed cloud transaction processing platforms; at least 7 years demonstrated work experience, great analytical skills, strong business judgment, superb communication skills, excellent interpersonal skills, and the ability to resolve conflicts and set priorities, and outstanding customer insight and preferably an MBA.


• Bachelor’s degree or equivalent experience

• 7+ years relevant work experience, including product management experience

• Experience shaping business strategy for technical products or services

• Demonstrated ability to define, prioritize and deliver best in class software service products

• Capacity to develop, and maintain comprehensive set of business plans and financial models

• The ability to succeed in a cross-matrixed organization that relies on building support in other groups

• Capacity to adapt to shifting goals and activities. Capacity to manage multiple activities in parallel

• Self-starter with the ability to define goals and strategies with minimal management oversight

•Prior experience in payments space preferred.