Siena College SCRI Telephone Interviewer in Loudonville, New York
SCRI Telephone Interviewer
Administrative and Staff Positions
Siena Research Institute
Oct 12, '18
About Siena College:
Siena College is a learning community advancing the ideals of a liberal arts education, rooted in its identity as a Franciscan and Catholic college. Located in Loudonville, N.Y., two miles north of the state capital, the 176-acre beautiful, suburban campus is home to 3,000 undergraduates. Siena offers over 1,200 program combinations from 32 majors and 80-plus minor and certificate programs. Siena College: Providing the education of a lifetime for more than 75 years.
Founded in 1980 at Siena College in New York's Capital District, the Siena Research Institute (SCRI) conducts regional, statewide and national surveys on business, economic, political, voter, social, academic and historical issues. The surveys include both expert and public opinion polls.
Siena College is currently accepting applications for part-time Telephone Interviewers in the Siena Research Institute. The hours for the position are Sunday, 2 p.m.- 8 p.m., Monday - Thursday 3 p.m.-9:30 p.m.
Telephone Interviewers work as part of a team and use specifically designed questionnaires and follow project-based instructions which are to be strictly adhered to. Telephone interviewers are trained to conduct interviews based on the AAPOR code of ethics and standard industry best practices. Almost all of an interviewer's time is spent conversing, persuading and listening to people from every walk of life. An interviewer must know to ask the right questions to get accurate answers without biasing the answer of the respondent.
SCRI is seeking self-motivated individuals who are willing to commit to the projects they are assigned. Candidates must be comfortable talking on the phone and gaining the participation of respondents.
Duties include conducting telephone interviews with respondents using standardized interviewing techniques, and accurately recording responses using the Computer-Assisted Telephone Interviewing (CATI) System or in writing.
Verbal and written communication skills; basic knowledge of computers; Spanish fluency desirable. A background screening is required.
Siena College is a Franciscan and Catholic institution and expects members of its community to be knowledgeable about its mission and to make a positive contribution to that mission.
Siena College is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Please submit cover letter and resume.