Northwell Health Scheduling Secretary in Manhasset, New York
Req Number 003BYR
Schedules all elective surgical procedures, effectively using operating room resources.
Schedules surgical procedures and pre-admission testing appointments.
Communicates with surgical physicians and their offices regarding dates and times for surgical procedures. Offers earliest time available.
Accurately enters patient and scheduling information.
Reviews scheduling data for errors and seeks assistance, as needed.
Coordinates with management to finalize surgical and pre-admission testing schedules.
Reviews schedule with management prior to producing final schedule.
Ensures final schedule is complete and available by 4:00 PM.
Communicates actual and potential changes to the Admissions Office, Recovery Room and Operating Room areas.
Develops methods to track and present information. Generates reports and statistics, as requested.
Checks databases and reports for accuracy. Alerts supervisor to potential problems.
Troubleshoots software problems and communicates with suppliers, as required.
Types, photocopies, collates, faxes and files relevant correspondence, reports and other material.
Answers telephones, intercoms and pages in a timely, professional and friendly manner. Takes well documented messages and alerts nurse or supervisor when uncertain about a question or for problem resolution.
Directs and/or escorts patients, physicians and visitors to appropriate rooms or other hospital areas, as needed.
High School Diploma or equivalent, required.
Minimum of one (1) year clerical/secretarial experience. Experience in a healthcare environment, preferred.
Working knowledge of PC applications, required.
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