CUNY Academic Senior Advisor - CUSP in New York, New York


ABOUT JOHN JAY COLLEGE John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) located steps from Lincoln Center at the cultural heart of New York City under the leadership of a new president, Karol V. Mason. John Jay is an internationally recognized leader in educating for justice and committed to the advancement of justice and just societies around the world. A Hispanic-serving institution that has been ranked third in the nation in black student success and a top ten institution for promoting student social mobility, John Jay is proud to serve a diverse and dynamic student body that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups.

Founded in 1964, John Jay College is known for preparing its 15,000 students to serve the public interest as ethical leaders and engaged citizens. A public liberal arts institution offering bachelor’s and master’s degrees and participating in the doctoral programs of the Graduate Center of the City University of New York, the College offers traditional criminal justice-related programs and a growing portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. Students can choose from 31 majors, 13 master's degree programs, and two doctoral programs.

In 2011, the college opened a new 600,000 square foot building with a black-box theater, state-of-the-art lab space, a moot court, and a variety of virtual learning settings. Over the past 12 years, the college has experienced unprecedented faculty hiring and expansion of its curricular offerings. John Jay College is committed to diversity and inclusion and seeks colleagues who thrive in multicultural academic environments.


CUNY partnered with NYU and other academic and industrial partners in response to Mayor Bloomberg’s 2012 call for a new science and engineering campus in the city, which led to the formation of the Center for Urban Science and Progress (CUSP). CUSP is an applied science and engineering institute that focuses on the challenges that an increasingly urbanized planet will face in the coming decades, especially how to accommodate more people in cities, safely, prosperously and sustainably.

Reporting to the Completion Advising Manager at the Academic Advisement Center (AAC), and collaborating with John Jay College partner offices, the CUSP Senior Advisor is responsible for partnering with the Manager in the planning, implementation, support and assessment of interventions that impact the engagement, retention, and degree completion of at-risk senior students. In addition to the CUNY Title Overview, the successful candidate will also:

  • Develop individualized degree completion plans for the senior students with the highest risk factors for attrition in coordination with the CUSP team (Peer Advisors, post-graduate Faculty Fellow, Financial Advisor).

  • Participate in the development and implementation of group and individual advisement and career planning sessions for this cohort.

  • Conduct regular outreach to faculty and other college staff as needed to support student success and degree completion.

  • Maintain accurate tracking data and notes for each student, recommending appropriate referrals and opportunity programs.

  • Disseminate information on college and CUNY policies and procedures and stay abreast of changing institutional information including admissions requirements, new programs, course changes, deadlines, important dates, costs, expanding facilities, updates in college-wide initiatives, transfer requirements, and state and federal mandates.


Bachelor's degree and four years' related experience required.


  • Master's degree in a social science discipline, higher education administration, or a related field.

  • Strong understanding of the needs and challenges facing students from diverse urban backgrounds.

  • Demonstrated ability to work independently and as part of a team, within the department and with faculty and other administrators.

  • Strong organization, project management, communication, and facilitation skills.

  • Computer skills, particularly Microsoft Office (Access and Excel); and aptitude to learn new systems as needed.

  • Experience with student caseload management, desirable.

  • Excellent written and oral communication skills.

  • Familiarity with Student Development Theory and knowledge of CUNYFirst (PeopleSoft).


Provides expert and/or specialized academic counseling a diverse student population.

  • Offers comprehensive advisement to full-time and part-time students

  • Works with other academic affairs staff as well as enrollment and student affairs to assist students to declare majors and select appropriate courses

  • Monitors students' performances and takes appropriate action if necessary; resolves students' problems regarding curricular requirements

  • Develops academic plans and performs graduation audits

  • Provides information to students regarding student support services, college policies and program procedures and guidelines

  • Facilitates workshops; assists with other department activities such as course scheduling

  • Establishes and maintains student advisement files; prepares activity reports and analyses

  • May supervise extramural activities, such as internships and community service; may assist with accreditation efforts as needed

  • May provide career and transfer services and/or specialized program counseling

  • May supervise junior advising and/or clerical staff

  • Performs related duties as assigned.

Job Title Name: Senior Academic Advisor


Higher Education Assistant




$49,193 - $61,593

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


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Review of resumes to begin June 21, 2018 Posting closes on June 29, 2018


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job Title: Academic Senior Advisor - CUSP

Job ID: 18889

Location: John Jay College

Regular/Temporary: Regular