HSBC Analytics Business Manager in New York, New York


This role will support the US Commercial Banking Sales Force Intelligence team. The team is responsible for leveraging data and analytics to drive business growth. Core responsibility of the Business Manager is to driving execution to grow the business whilst promoting clear governance and controls. Engagement with the Global Businesses is key to ensure a coordinated approach and alignment to Group objectives.

Impact on the Business

  • The role will support Sales Force Intelligence team in delivering Analytic Products (Data, Reporting, Insights) to RM sales force and drive Commercial Banking growth

  • Key activities include:

  • Drive execution of SFI projects including rollout / maintenance of standard tools, targets, performance tracking, operating models, sales processes, people agenda and governance

  • Overseeing large, often cross-functional organization-wide projects or initiatives.

  • Work with internal clients and SFI analysts to build out proof of concept models to test revenue generating hypothesis

  • Develop a deep knowledge of data sources required to make recommendations on information to be extracted to meet the business deliverables

  • Act as a customer facing Subject Matter Expert for SFI team tech stack

  • Provide training and support to maximize RM satisfaction of the tool

  • Perform root cause identification of issues raised and ensure it is tracked and actioned

  • Develop and manage user access related process including governance

  • Strategically manage datasets not stored in existing HSBC systems

  • Support CDO related data quality initiatives as SME and helping document key data elements used by SFI

  • Coordinate papers/presentations requested by SFI teams, Global Businesses or Functions and regional/ country stakeholders

  • Support SFI leadership in running SFI governance committees and coordinate with other HSBC governance forums as required


  • Must have significant experience working with multiple datasets with a high degree of complex relationships

  • Knowledge of the Commercial Banking

  • Ability to prioritize requests / actions and deliver quality reports, presentations under strict deadlines

  • Display a high level of objectivity and ability to challenge senior management on various aspects of their business

  • Ability to work within a small team structure and on solo tasks

  • Highly numeracy and business presentation skills with Advanced Excel and Power Point skills

  • Experience with Alteryx and Business Intelligence tools (Qlik, Tableau, etc.) a plus

  • Minimum 5 years of relevant experience

  • Bachelor’s Degree Required


Job Field: Commercial Banking

Primary Location: North America-United States-New York-New York

Schedule Full-time

Shift Day Job

Type of Vacancy Country vacancy

Req ID: 0000B9JA