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Goldman Sachs & Co. CIMD – Marketplace Team – Digital Product Manager – Sr. Analyst/Associate - New York City in New York, New York

MORE ABOUT THIS JOB

CONSUMER AND INVESTMENT MANAGEMENT DIVISION (CIMD)

The Consumer and Investment Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. CIMD partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.

RESPONSIBILITIES AND QUALIFICATIONS

OUR IMPACT

The CIMD Marketplace team is a product organization composed of talented and passionate product managers, designers and engineers currently building tools and technologies that are transforming the traditional product selection, purchase and post purchase experiences of financial and non-financial products. We aim to create both self-directed and advisor led Marketplace capabilities in a scalable, automated and personalized manner.

WHY CIMD MARKETPLACE TEAM?

  • Work on some of the most complex technical, product and design challenges in technology and finance

  • Learn from the foremost experts in finance, commerce and technology, who are diverse in their academic, ethnic, and social backgrounds

  • Benefit from ongoing training, development, and mentoring to advance in your career

YOUR IMPACT

Are you looking to apply your analytical and creative skills to deliver positive and frictionless digital customer experiences? We are looking for product managers to join the Marketplace team and help build consumer self-directed and advisor led Marketplace journeys on an end-to-end e-commerce platform. Ideal candidate has past e-commerce experience, understands consumer buying behavior, is data driven, resourceful and detail-oriented with prior experience as a product manager on an agile team. The candidate should be a self-starter and comfortable dealing with ambiguity, change and being able to collaborate closely with a diverse set of internal and external stakeholders.

This is an opportunity to make an impact in the expanding offerings that Goldman Sachs provides to its client base. In this role, you will join a team committed to customer obsession, operating at a fast pace to improve and extend multiple product lines across our channels.

RESPONSIBILITIES

  • Work alongside design, engineering, marketing, legal, compliance, operations and other teams to build delightful, easy-to-use features that help meet customer’s financial, household and lifestyle needs

  • Define, design and build product features by writing user stories with detailed acceptance criteria and groom stories with developers and designers

  • Collaborate and communicate with a broad team of cross-functional stakeholders, ensuring all viewpoints are accounted for and that solutions meet all necessary requirements

  • Use data, user research and a test and learn approach to inform decisions and continually optimize products

  • Maintain continuous focus on crafting and adjusting designs to simplify product discovery, evaluation, purchase and post purchase engagement

  • Collaborate with other product managers and designers to ensure cohesiveness of the overall customer experience

  • Own and prioritize a product backlog—using data to make informed tradeoffs between new feature development, platform investment and user issues/feedback

BASIC QUALIFICATIONS

  • 3+ years of product management experience in a fast-paced, agile product development environment

  • Demonstrate a high degree of personal accountability, going above and beyond to ensure that products are delivered on time with a high degree of quality

  • Proficient in major design, development and project management applications (i.e., Sketch, Confluence, Jira, etc.)

  • Aptitude for logically breaking down complex problems and processes, documenting workflows and edge cases, and communicating solutions with clarity

  • Ability to work in a highly collaborative environment with heavy emphasis on teamwork

  • Excellent attention to detail and communication / presentation skills

PREFERRED QUALIFICATIONS

  • MBA with 3-8 years’ product management experience in a fast paced, agile product development environment

  • Experience in ecommerce, preferably with broad knowledge around customer buying behavior, propensity to purchase, engagement, managing complex product and vendor portfolio at scale etc.

  • Experience with financial products/services (including but not limited to: consumer lending, mobile banking applications, deposits, tax preparation etc.)

ABOUT GOLDMAN SACHS

The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.© The Goldman Sachs Group, Inc., 2019. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.

Location(s)US-NY-New York

Job ID2019-58247

Schedule TypeFull Time

LevelAnalyst

Function(s)Consumer Banking

RegionAmericas

DivisionConsumer and Investment Management Division

Business UnitWealth Management

Employment TypeEmployee

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