Columbia University Communications Traffic Manager in New York, New York

Job TitleCommunications Traffic Manager

Job Code Title

Job Requisition Number 095473

Department 4602- SPS School of Professional Studies

Location Morningside

Job Type Officer Full-Time Regular

Bargaining Unit

If temporary, indicate duration

Hours Per Week 35

Job Family Communications

Salary Grade 12

Salary Range Commensurate with experience

Advertised Summary Job Description Supervised by the Director of Design and Web Development, the Creative Services Traffic Manager (CSTM) oversees production scheduling and facilitates project completion for the Creative Services team, coordinating the activities of project team members to ensure the timely completion of multiple concurrent design and web development projects, supporting project work serving the School of Professional Studies. In this role, they will own the production calendar of active and coming projects, as well as coordinate with the Associate Director of Web Development and Technology who oversees the online project systems used to manage web development. The CSTM communicates with print vendors to solicit bids and ensure complete specifications are in hand for the design and production of print collateral, promotional items, and event dress materials.


  • Developing project timelines with team members, and ensuring the assignment of roles and tasks based on the overall department production schedule, coordinating as-needed with the Director of Design and Web Development. Creating and maintaining the departmental production schedule. Assigning and prioritizing projects based on requirements, importance, individual workloads, and ease of completion.

  • Regularly re-prioritizing and planning production with the Director of Design and Web Development based on monitoring of projects and communication with production staff . Contacting stakeholders to ensure timely approvals and reviews.

  • Working with vendors and internal stakeholders to establish processes that streamline recurring production needs.

  • Managing the vendor bidding and procurement processes for all Marketing projects, as well as communicating knowledgeably with Columbia and external vendors, such as printers and promotional item producers, regarding specifications and production and delivery timelines.

  • Coordinating with the [Marketing Specialist] who handles billing, shipping and logistics, and warehousing.

  • Maintaining production expense records to enable tracking and reporting on all production expenses. Using Basecamp, our online project system, to expand and maintain our record of all new projects and manage team collaboration, and communication with stakeholders. Managing overall platform administration, as well as providing training and orientation for the system as new stakeholders or Creative Services staff members are brought on board.

  • Recommending the adoption of new and/or related processes and systems for project collaboration and management, supporting the changing needs of the team and the school.

Perform other duties and special projects as assigned or requested.

Minimum Qualifications for Grade

Applicant MUST meet these minimum qualifications to be considered an applicant Bachelor's degree or combination of experience and education required

3 years of related experience

Additional Position-Specific Minimum Qualifications

Applicant MUST meet these minimum qualifications to be considered an applicant - Experience managing and/or trafficking web and print projects in an agency, marketing, communications, or PR organization or department.

  • Strong oral and written communication skills.

  • Excellent organization skills.

  • Ability to communicate effectively and persuasively with colleagues in roles senior, equivalent, and junior to their own within an organizational structure.

  • Experience prioritizing multiple, parallel, time-sensitive projects.

  • Knowledge of Google docs, Google Sheets, Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

Special Instructions

Preferred Qualifications - Ability to work well under moderate supervision, as well as collaborate with a small team.

  • Experience working with project software.

  • 4 Years of related experience

  • Experience in a marketing department or organization.

Essential Functions

Additional Essential Functions (Limit to 3950 characters.)

Special Indications

This position works with:

HIPAA Compliance training required No Response

Participation in Medical Surveillance required No Response

What type of posting? Is this a waiver request? Standard Posting

Requisition Open Date 11-12-2018

Requisition Close Date Open Until Filled

Quick Link

EEO Statement Columbia University is an Equal Opportunity/Affirmative Action employer.

Local Hiring Columbia University is committed to the hiring of qualified local residents.

This organization is a federal contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA). The final rules now require contractors and subcontractors to invite applicants to self-identify as protected veterans or individuals with disabilities.

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