Citi Innovation - Business Analytics Group Manager in New York, New York

  • Primary Location: United States,New York,New York

  • Other Location: United States,Florida,Tampa; United States,Texas,Irving; United States,Florida,Fort Lauderdale

  • Education: Bachelor's Degree

  • Job Function: Audit

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 18046379


Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition at explains what we do and Citi Leadership Standards at explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Internal Audit is a global organization of over 1000 professionals covering Citi's global businesses and service to clients and customers in over 180 countries. Citi's Internal Audit division provides independent assessments of the company's governance, risk management and internal control environment for key stakeholders including the Board of Directors, senior management and Citi’s numerous regulators globally. Internal Audit is a change agent within Citi aimed to enhance the control culture of Citigroup worldwide and thereby support senior management decision making around the globe.

Job Purpose:

This role directs the timely delivery of complex, high quality, value added assurance and audit reports for a portfolio of business activities, which meet the requirements of the Boards of Citigroup and Citibank, their affiliates and of Citi’s respective regulators, globally.

The Audit Innovation and Analytics function works with members of Internal Audit to identify automation opportunities and develop processes to support the development of audit analytics. The candidate must be proficient in the development and use of analytics technology and tools to provide automated solutions that enhance audit efficiency and effectiveness, and have functional knowledge of banking processes and related risks and controls. This role provides the Internal Audit organization best in industry capabilities with business intelligence and advanced analytics leadership.

Key Responsibilities:

  • Applies a strong understanding of business processes, risks and controls to identify opportunities to enhance audit efficiencies and effectiveness through the development and delivery of automated processes.

  • Drives the innovative use of audit analytics and robotics process automation

  • Defines data needs, designs and guides the team to create audit analytics solutions during audits in accordance with the audit methodology, development policies, best practices and professional standards.

  • Identify appropriate analytical approaches depending on the business need

  • Explain complicated or technical information in a simple way to non-technical audiences

  • Experience and knowledge necessary to review the work of others and identify errors

  • Experience and knowledge on how to resolve technical issues

  • Assist in the development of presentations and trainings to foster the culture of analytics amongst Internal Audit

  • Strong verbal and written communication skills to clearly articulate analytics requirements and results, and make practical recommendations for analytics enhancements.

  • Develop effective working relationships with technology and business management of the area being audited.

  • Promote continuous improvement in all aspects of audit automation activities (e.g., technical environment, software, operating procedures).

  • Applies comprehensive expertise in Compliance, Technology, Change, Third Parties, and Quality Assurance functions and leverages this knowledge into a leadership role in one or more teams.

  • Leads the professional development of Internal Audit staff.

  • Participation in eminence building activities as well as industry communities and forums to keep abreast of industry news and trends

  • Develops effective senior line management relationships and has a strong understanding of the businesses.

  • Applies an in-depth understanding of the inter-relationships of business and support units throughout the corporation and how they impact the overall control environment and the audit approach.

  • Uses excellent communication skills in order to influence a wide range of internal audiences including respective product, function, or regional executive management partners. May negotiate internally often at higher levels on matters which will have a major impact on the area managed.

  • Demonstrates strong judgment, political astuteness, and sensitivity to cultural diversity.

  • Possesses strong project management and interpersonal skills, makes sound decisions, exhibiting initiative and intuitive thinking. Consulted often by others for advice and opinions and recognized as a leadership role model.

  • Participates in major business initiatives and pro-actively advises and assists the business on change initiatives.

  • Frequently involved in matters that require complex judgments and solutions based on sophisticated analytical thought such as identifying solutions for a variety of complex and novel audit control issues. Analyzes reporting findings; Recommends appropriate interventions where needed.

  • Proposes creative and pragmatic solutions for risk and control problems.

  • Partners with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues.

  • Serves as lead reviewer for all types of reviews, including the most complex.

  • Develop strong professional relationships with product and technology audit teams and their associated leadership to assist in the definition of audit analytics opportunities for assigned audits and business monitoring activities.

  • Coordinate with product and function leadership to identify emerging risks

  • Interact with and present to senior leadership in IA as well as the business


Qualifications and Competencies

  • BA/BS or equivalent. Related certifications (CPA, ACA, CFA, CIA, CISA or similar) are a plus.

  • Senior level experience in a related role with experience in business, functional and people management, with proven abilities in taking responsibility for executing concurrently on a portfolio of high quality deliverables to stakeholders according to strict timetables.

  • Specific subject matter expertise regarding technology application control disciplines and a solid business understanding of various financial services products.

  • Strength in dashboarding and visual design

  • Ability to manage competing priorities and deliver to timelines

  • Working knowledge of the banking businesses, specifically Compliance, Technology, Change, Third Parties, and Quality Assurance functions

  • Strong analytical, conceptual, and problem-solving abilities

  • Experience with Robotics Process Automation tools and techniques

  • Demonstrates experience in managing teams and managing integrated internal audit and assurance delivery within a matrix reporting environment.

  • Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic and approachable style.

  • Strong interpersonal skills for interfacing with all levels of internal and external audit and management.

  • Excellent technical, programming, databases and web development skills.

  • Mastery of at least five of the following technical skills:

  • JAVA

  • Oracle

  • SAS or R

  • SQL

  • UNIX Shell Scripting

  • VBA

  • MS Access

  • Business Intelligence

  • Visualization tools

  • Data Science skills including extracting insights from large volumes of data at in various forms, either structured or unstructured. Experience in the use of statistics at , data modeling, data mining at and predictive analytics at .

  • Excellent analytical ability to understand business processes and related risks and controls, and develop innovative audit analytics based upon audit needs.

  • Ingenuity in enhancing client support through innovative use of analytics

  • At least 8 years of business / audit experience in providing automated solutions to business needs.