Kforce Network Field Engineer in New York, New York

Kforce has a client that is seeking a Network Field Engineer for a remote position in New York, New York (NY). Summary:They're a prestigious technology company that provides technology services to the country's top hotels. The Network Engineer or a Network Field Engineer can not only install wireless networks, but support the networks as well. this job is 100% remote. You can live anywhere you want and you'll get to spend 30% of your time traveling the nation, staying at hotels as you work on them.

  • Experience with either Aruba Networks, HP, Ruckus Wireless and/or Cisco Meraki Wi-Fi technology

  • Cisco routing and switching experience

  • Firewall experience: Fortinet, WatchGuard, Palo Alto, or any applicable firewall technology / hardware

  • Tier III technical support skills

  • Ability to install, deploy, configure, and troubleshoot Wi-Fi networks, firewalls, etc.

  • Client facing experience is a plus

Installation:

  • Customer experience and communication is optimized via NPS scores that meet objective

  • Projects are completed with a high level of engineering accuracy with full documentation

  • Project work is done with full adherence to Company process

  • Project P&LS are coming in ahead of quoted margins

  • High level of communication with senior management, project managers, warehouse and other internal teams

Support:

  • Service tickets are picked up quickly and are owned with full accountability

  • Service tickets are resolved to customer's satisfaction and completed in a timely manner

  • Customer contact is done with a high degree of customer satisfaction and is done consistently and often

  • Tickets completed on a weekly basis meet productivity standards

  • Support processes and policies are understood and being followed consistently

  • On call duties are completed with full adherence to Company process

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:YearsMinimum Compensation:70000.00Maximum Compensation:80000.00