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Sprinklr Sr. Global Incentives Manager in New York, New York

At a time when consumers are connected and empowered like never before, Sprinklr is helping the world's largest brands provide amazing experiences at every turn. Sprinklr offers a set of powerful social capabilities that allow our clients to reach, engage, and listen to customers across 24 social channels. We empower entire organizations to work together -- across social, marketing, advertising, research, and customer care -- to manage customer experience at scale. Most exciting, Sprinklr works with 50% of the Fortune 500 and nine of the world's 10 most valued brands, including McDonald's, Nestle, Nike, P&G, Shell, Samsung, and Visa. At Sprinklr, we're customer-obsessed, treat one another like family, and take extreme pride in who we are and what we're building -- it is core to who we are as a company.

Global Incentives Manager

Job Duties

  • Influence sales leadership by providing sales compensation insights and best practices to drive achievement of our business goals.

  • Provide recommendations on plan design based upon desired outcomes and analytics.

  • Monitor plan effectiveness and communicate this feedback to sales leadership and executives on a regular basis.

  • Design and automate compensation administration processes and quality control.

  • Ensure that by administering all compensation plans, payouts are calculated with 100% accuracy.

  • Perform analysis of commission earning to ensure proper accruals and performance to assumptions in design.

  • Develop and communicate monthly and quarterly presentation materials for incentive plans to sales management and executives.

  • Manage items that are raised by commission team and plan participants and build a global center of excellence for associate inquiries.

  • Stay up-to-date on trends and developments within sales compensation and recognition practices, constantly researching and recommending best practices as appropriate. • Drive consistent and new ways of reporting and analytics.

  • Effectively lead and positively influence the global sales compensation team

Competencies (Knowledge, Skills and Abilities)

  • Outstanding analytical skills and the ability to work with large data sets from multiple sources.

  • Excellent presentation skills – present analysis/findings in a compelling manner.

  • Ability to work cross functionally and collaborate effectively with business partners.

  • Strong communication and interpersonal skills.

  • Detailed oriented with strong organizational skills.

  • Expert proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

  • Excellent communication skills, both written and verbal, to all levels in the organization.

  • Proficient in project management.

  • Ability to compile and analyze data.

  • Deep domain expertise and knowledge of Xactly.

Experience, Educational Requirements and Certifications

  • BA/BS degree, MBA preferred • 10+ years of sales compensation experience, incentive plans, incentive analysis • 4+ years experience with Xactly, SalesForce, NetSuite • 5+ years leadership experience

Why You'll Love Sprinklr: We offer a flexible work environment, unlimited vacation, and generous pay and benefits packages. While we have some amazing perks, at the end of the day, Sprinklrites are here for the opportunity to grow, learn, and affect the industry with incredible ingenuity. #Sprinklrlife

  • We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences excellent at every touchpoint. This is how we all make the world more social -- together.

  • We invest in our people - Sprinklrites passionately, genuinely care about seeing one another succeed in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together.

  • We believe in our product - Sprinklr is the most complete enterprise social technology in the world, and we're not just saying that -- Forrester Wave said it for us! As such, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

    EEO We do not just accept differences -- we celebrate it, we support it, and we thrive on it for the benefit of our Sprinklrites, our products and our community. Every human has the potential to be amazing. Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know.