Pacific Western Bank SVP, Director of Digital Banking in New York, New York
The SVP, Director of Digital Banking is responsible for managing and overseeing the Bank’s digital transformation efforts from a business strategy and product execution perspective. This role is responsible for designing and executing the bank’s digital roadmap, including the definition of our customer needs, client journey (UX/UI), vendors/partners, etc. This role focuses on initiatives that accelerate Bank revenue and enhance core digital banking product capabilities. The SVP, Director of Digital Banking, will report into the EVP of Products & Partnerships.
Develop short and long-term digital banking plans and implement programs that capitalize on business opportunities
Lead the bank's digital team to define, communicate and execute the strategy, roadmap, and build for Digital Banking product offerings.
Define and develop customer-level requirements, features, value proposition, and experiences for Digital Banking product offerings.
Oversee the management, agile development planning, and implementation of all technology development projects, including determination of areas to build vs. partner from a business perspective.
Design integrated, end to end solutions addressing people, process and technology systems to meet the identified business needs.
Develop detailed requirements (features, user stories, user acceptance criteria) used by various IT partners to build needed solutions, with support from other areas of the Bank.
Identify, select and manage vendors supporting the bank's digital strategy.
Manage project risks and resourcing needs; resolve impediments
Define and develop go-to market plans for digital products.
Collaborate with key stakeholders and cross-functional partners across the bank including Technology, Bank Partners, Marketing, Finance, Legal, Risk and Compliance/BSA/AML to deliver on new product development activities and product launch.
Develop communications and present and influence Senior Executive audiences.
Manage digital banking team and assist in recruiting the right talent.
Perform other duties as assigned.
Office is in New York but work location/schedule can be flexible and telecommuting may be considered.
Must have at least 12 years' work experience in financial services, fintech, and/or product development
In-depth knowledge of Bank products and ability to manage Product roadmap.
Proven leadership skills.
Ability to communicate appropriately and effectively with all members of the organization.
Highly self-motivated and directed.
Proven analytical, evaluative, and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Extensive experience working in a team-oriented, collaborative environment.
Experience in B2B and working in digital transformation
Master’s degree in Business, Economics
Advanced Excel skills
Experience building high-performing teams
Job Locations US-NY-New York
Category Operations/Asset Mgmt/Products Group
Type Regular Full-Time
Equal Opportunity Employer
PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.
Pacific Western Bank
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