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Covenant House Resident Advisor – Older Female Program (1) (Bronx – Bainbridge) in New York

Resident Advisor – Older Female Program (1) (Bronx – Bainbridge)

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  • 16-Sep-2020 to 15-Nov-2020 (EST)

  • NY, USA

  • 19.23

  • Hourly

  • Full Time

Medical, Dental, Vision after 60 days. Vacation, Sick and Holidays after 90 days

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Resident Advisor - Older Females Program (Bronx Bainbridge

Job Summary

The Older Females Program Resident Advisor (RA) provides supportive services to 20 single female-identified youth ages 21-24 at a shelter site located in the Bronx funded by the Department of Youth and Community Development. Reporting to the Program Coordinator of the shelter site, the RA is an energetic, creative, and diligent member of a team that includes case managers and specialty support staff. RAs will be expected to participate in training and implementation activities for evidence-based and other proven models that will be utilized.

Duties and responsibilities

  • Youth Engagement and Program Support

  • Directly engages, supervises, and supports youth residing at the Older Females shelter site, providing support, motivation, and encouragement when needed.

  • Ensures that the site, including youths' rooms, is clean and kept in a good and safe condition.

  • Assists youth in achieving the goals of shelter: assess and address any immediate trauma experienced by the young female-identified youth seeking shelter and assist clients in obtaining their goals.

  • Welcomes the young female-identified youth to the site and orients them to site expectations, CHNY's mission and principles, and child protection policies and protocols.

  • Assists young females identified youth with preparation for the day. Ensures the young female-identified youth are awake and out of bed, fed, and on their way to work, school, or other activities in a timely manner.

  • Cooks, or assists in the cooking, of meals for the young female-identified youth. Engages with them during mealtimes and works with the young female-identified youth to facilitate post-meal clean up.

  • Provides support to Case Managers as needed, including distributing appointment slips, appointment follow up, collection and filing of paperwork, file maintenance, and file compliance.

  • Maintains records in the Efforts to Outcomes (ETO) computer system, and enters all required documentation timely.

  • Escorts young female-identified youth to other agencies and services when necessary (e.g., hospitals, school visits) when feasible

  • Maintains healthy, supportive relationships with the young female-identified youth, mindful of boundaries, and mutual respect.

  • Leads and/or participates in recreational and holiday activities at the site and off-site trips.

  • Completes incident reports by the end of the shift, and submits to appropriate parties.

  • De-escalates crises; attend to emergencies following agency protocol.

  • Ensures safety by utilizing security training throughout their shifts including searching belongings and rooms.

  • Team Participation

  • Works as a collaborative member of the team ensuring all of the young female-identified youth have access to high-quality services and are living in a safe and compassionate community.

  • Participates in regular case conferences. Ensures team members are fully apprised of important information.

  • Actively participates in staff team meetings, individual supervision meetings, and meetings with the young female-identified youth.

  • Assists with audit preparation and dry and live audits of the program.

  • Professional Development and Embracing CHNY's Mission

  • Participates in all required training, either in-person or via CHNY's online Learning Management System (Relias).

  • Embraces a data-driven culture that is outcomes-oriented and creatively responsive to programmatic challenges.

  • Promotes child protection within the site and is diligent about the safety of clients and fellow staff members.

  • Always upholds CHNY's mission, vision, and principles, standards of conduct, policies, and procedures. Performs other duties as assigned and needed.


  • High School/GED with 3 or more years of relevant work experience required. Bachelor's Degree Preferred.

  • Experience working with at-risk/homeless young women strongly preferred; interest in working with this population required.

  • 8-hour security license required (Covenant House will provide to candidates who accept employment and do not have this licensure)

  • Driver's license preferred. Comfortability driving a 7-passenger van a plus.

  • Strong multi-tasking skills with demonstrated ability to manage multiple projects at once required.

  • Excellent verbal, written, and problem-solving abilities; willing and able to move throughout the day; and an upbeat, creative, and fun demeanor required.

  • A strong focus on child protection and ensuring the safety of residents required.

  • Ability to work in a rapidly changing environment where processes and protocols are being developed and refined as the program is operating.

  • Overall flexibility in work schedule required, including weekends, evenings, and holidays if needed.

  • Dedicated to the mission of Covenant House.

Covenant House New York is an Equal Opportunity Employer

"Equal employment opportunity and having a diverse staff are fundamental principles at Covenant House New York, where employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, pregnancy, sexual orientation/affectional preference, age, national origin, marital status, citizenship, disability, veteran status or any other protected characteristic as established under law."