North American Dental Group Front Desk Coordinator in Penn Yan, New York

We are seeking a Front Desk Coordinator who is passionate about providing industry leading patient care and education. As a growing organization, our commitment to the development of our teams provides opportunities for a rewarding career path.

  • Greet visitors and patients ensuring a positive first impression

  • Answer phones, refer ​patients to the appropriate person or department, register and schedule patients, collect and post payments; prepare estimates, and arrange for billing

  • Perform insurance verification, eligibility, and counseling to patients and families on their insurance and payment issues prior to dental services being rendered

  • Maintain electronic records of patient interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken

  • Balance and close the end of day reports and all other duties as assigned

  • High school diploma or equivalent, associate’s degree preferred

  • Prior experience in the dental field is desired, customer service experience required

  • Knowledge of dental software and Microsoft Office products as well as the ability to learn new programs

  • Ability to work in a fast-paced environment, excellent interpersonal and organizational skills, and attention to detail

  • Commitment to providing exceptional service, support, and education to patients

We offer a competitive compensation and benefits package, as well as a great culture to work in.

An Equal Opportunity Employment Employer

Job ID: 2018-3022

External Company Name: North American Dental Group

External Company URL: http://www.nadentalgroup.com

Street: 660 Liberty St