Ethan Allen Workforce Solutions Customer Service Representative in Poughkeepsie, New York

Customer Service Representative

Poughkeepsie,NY12601|Temp to Hire

Post Date:08/15/20182018-08-152018-10-13Job ID:106480Industry:Administrative/Customer ServicePay Rate:$13-$15/hr

Job Description

Are you a hardworking, career-minded individual that wants to grow within your company?We are hiring for a full time Customer Service Representative near Poughkeepsie!Our client is seeking a candidate that will have a positive attitude and will work hard to provide the highest level of customer service. You will be responsible for providing effective customer service utilizing in-depth knowledge of company products and programs.

Customer Service RepresentativeResponsibilities:

  • Acting as the primary contact between customer and client

  • Processing all customer orders

  • Handling orders, returns, shipments, etc.

  • Maintaining database accuracy by updating customer records

  • Providing top notch customer service at all times by keeping customer satisfaction in mind as the end goal

  • Providing support to management and other departments by maintaining spreadsheets and other administrative duties as needed

Schedule:This is a full-time position: 9am-5pm Monday-Friday

Compensation:$13-$15 per hour

Job Requirements

The Customer Service Representative must:

  • Be able to handle a high volume of phone calls

  • Have excellent and professional phone presentation

  • Be personable while maintaining a business professional attitude

  • Be proficient with data-entry and Microsoft Office

  • Associate's degree or equivalent work experience with preference given to those having customer service or customer-facing experience

Additional Information

Why choose Ethan Allen Workforce Solutions?We are one of the largest and well-known employment agencies in the Hudson Valley. Job searching can be frustrating and often feel like a dead end. Because of our long-term relationships with our clients, we are able to put your resume right in front of the hiring manager, and our clients trust that we are sending them the top candidate for the position at hand.

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.