Sheltering Arms Children and Family Services, Inc. Clinical Site Director in Queens, New York

Company Overview

Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community?s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.

Job Summary

The Clinical Site Director (SED LSP) is responsible for the oversight of the day-to-day operations of the facility and the effective management of staff. The Clinical Director will run a home characterized by a supportive and therapeutic environment, conducive to self-improvement and where the quality milieu is as safe as it is programmatically sound, assure fidelity to Integrated Treatment and ARC force field models. The Clinical Director is the main link in assuring the provision of safe, secure, orderly, and quality services to the residents who are serving time in the facility.

Responsibilities and Duties

  • Assures that the SED LSP facility complies with agency, city and state standards, and that staffing ratios are maintained.

  • Utilizes clinical background to add value to the program.

  • Ensures the smooth transition of teens from intake to discharge every month.

  • Works closely with Case Planner, Mental Health Therapist, Assistant Site Director and Juvenile Specialist Staff in order to promote positive and lasting changes in the teens.

  • Support the principles of the Integrated Treatment Model with the end goal teaching the young people to make positive, lasting changes in their behavior by preparing them to be self-sufficient through education and work experience, and develop positive behavioral strategies to control negative behaviors.

  • Appropriately documents emergencies, accidents, illnesses, incidents, injuries, and other relevant reports

  • Provides regular weekly supervision to Assistant Site Director. Maintains a supervisory log to document this supervision.

  • Holds staff to high performance standards to ensure they accomplish all functions and provide quality services to the residents.

  • Collaborates with Assistant Program Director, Director of ARC, and Human Resources to ensure ongoing progressive discipline and the full accountability of staff behaviors.

  • Ensure that all staff maintain training compliance as per ACS, OCFS, and DOE mandates

  • Work as part of a team of case planner, juvenile specialists, educators, clinicians, Assistant Site Director and nurses to support each youth as they work to meet their individual goals.

Qualifications and Skills

  • LCSW, LMHC, or Licensed Psychologist

  • 2+ years of relevant supervisory experience or 4 years in a suitable step-progression role

  • Must have excellent verbal and written communication skills in order to maintain required documentation

  • Strong knowledge of ACS mandates and policies

  • Strong knowledge of court- related youth population

  • Prior experience with fiscal management

  • Must be able to pass required Safe Crisis Management (SCM) training


It is the policy of Sheltering Arms Children and Family Services that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual?s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.