Luxottica E151 - Optometrist - Rochester, NY - LensCrafters in Rochester, New York

Requisition ID : 58524

At LensCrafters, we love eyes and we care about the people behind them.

LensCrafters is the largest optical retailer in North America with 900+ stores and a s part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 30 years.

GENERAL FUNCTION

The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results & practices growth through strong partnership with the MOD, SMM & team. The Associate Optometrist delivers key performance indicators and serves as a leading ambassador of the Brand inside & outside the organization who is driven by passion & high standards to always go above & beyond.

MAJOR DUTIES & RESPONSIBILITIES

  • Ensures executional excellence & winning results in partnership with the MOD & store team.

  • Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.

  • Ensures Brand is known as the leading optical provider within the community.

  • Operates as successful stakeholder to all leaders within the organization & local market.

  • Places the patient/customer 1st & delivers excellent service.

  • Strives to exceed expectations on all KPIs.

  • Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:

  • Address all patients/customers visual life style needs

  • Make eyewear recommendations based on patients/customers’ needs

  • Explain each step of the eye exam; listen carefully to patients/customers

  • Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well being

  • Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam

  • Conducts all services in accordance with protocol & accepted standards of care.

  • Ensures all patients receive accurate diagnosis & appropriate recommendations.

  • Establishes a positive Doctor/patient relationship.

  • Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences.

  • Ensures office systems are maintained.

  • Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements.

  • Provides effective training & guidance to team members making use of Company provided programs.

  • Delivers clear, motivating & constructive feedback in a timely manner to all associates.

  • Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately.

  • Encourages associate decision making at the level closest to the patient.

  • Maximizes partnerships through leadership, participation & involvement.

  • Takes pride in the appearance of the office.

  • Maintains safe working environment for all associates/patients.

  • Leads by example.

BASIC QUALIFICATIONS

  • Doctor of Optometry

  • Commitment to quality patient care

  • Knowledge of current Optometric theory & technology

  • Strong communicator & listener

  • Problem solving ability

  • Solid Organization skills

Optometry