International Paper Human Resource Specialist in SCOTIA SHEET PLANT, New York

What if you were given the opportunity and responsibility to make a difference? It is time to embrace your Infinite Possibilities. This is your opportunity to be part of International Paper, a Fortune 500 company and global leader in paper and packaging products. IP is known for our commitment to the environment and to cutting-edge technology. We have spent more than 100 years creating new ideas, and we are looking for people who can collaborate to help us build on our history, while creating future success. We are committed to attracting, preparing, promoting and supporting our teams. At International Paper, you control your destiny. We offer benefits, challenges, global opportunities and total rewards. When we say Infinite Possibilities, we mean it.

The Administrative Specialist supports managers and employees at Utica and Scotia Sheet Plants in Human Resource-related areas in addition to Payroll and Customer Service. This is a non-exempt position that reports to the Complex General Manager with dotted line reporting to the Region Human Resource Manager. Utica and Scotia Sheet Plants employs approximately 90 full-time hourly union-free and salaried employees.

Key Functions:

  • Coordinates selection processes for hourly and salaried positions including posting with and outreach to the New York Employment Security Commission and other organizations; communication with authorized staffing agencies; sourcing, screening, and corresponding with applicants; conducting pre-employment assessments and reference checks; maintenance of all recruiting files. Coordinates orientation and onboarding activities for new hires.

  • Maintains the Affirmative Action Planning system, including maintaining annual logs for internal job postings, hires, terminations, separations, and promotions; completion of annual AAP. Ensure the facility maintains full compliance with all aspects required of a federal contractor.

  • Makes presentation to employees and contractors regarding policies and work rules that apply to all individuals who work at our location.

  • Participates in managing the relationship with temporary staffing agency and their associates.

  • Maintains the accuracy and security of all HR-related files in accordance with records retention policy including employee personnel files, medical files, and I-9’s.

  • Maintains logs for disciplinary action, training, vacation, etc. Maintains the accuracy of shared files and databases.

  • Ensures timely and accurate processing of human resource-related forms; researches and furnishes employee information to authorized persons as appropriate; and handles human resource-related questions.

  • Thorough knowledge of local pay practices, pay levels, job groups, and manages the interface with SAP and the plant hourly payroll system. Processes hourly payroll on a weekly basis. Ensures that hourly employees are coded accurately by job classification, job performed, shift, and department assignment.

  • Completes hourly attendance tracking on a daily basis, initiates disciplinary action when needed, communicates issues, and prepares attendance reports.

  • Working knowledge of all benefits for hourly and salaried employees. Assists with open enrollment meetings. Serves as a resource to employees in resolving benefits-related issues and concerns. Supports processes related to FMLA, NYPFL, disabilities, and return to work.

  • Processes all unemployment-related claims; participates in any appeal hearings or other activities related to unemployment claims.

  • Surfaces employee concerns and improvements; recommend alternatives for resolution of problems as appropriate; acts as a liaison between the individual employee, facility managers, Region Human Resource Manager, and company or community resources in maintaining a highly engaged, union-free work environment.

  • May perform additional duties as assigned to support the Finance and Customer Service functions such as accounts receivable/payable, invoicing, order entry, and related administrative duties in support of plant operations.

  • Coordinate facility functions including employee recognition, service awards, safety, and holiday-related events.

  • Assists in organizing presentation materials, coordinating meeting and catering arrangements, maintaining bulletin boards, and other assignments as required.


  • Minimum of three years generalist administrative human resources experience. College degree in Human Resources or related field required and PHR certification preferred.

  • Working knowledge of federal and state employment laws.

  • A high level of diplomacy, tact, and judgement as well as an upbeat and positive attitude.

  • Ability to surface issues and handle sensitive and confidential information in an efficient and professional manner.

  • Superior organizational skills with a high quality of accuracy and attention to detail in both written and verbal communications.

  • Ability to learn new skills quickly, work and be flexible with deadlines, solve problems effectively, and handle multiple priorities.

  • Ability to be proactive and self-directed while working professionally in a team environment to resolve issues and meet deadlines.

  • Experience with SAP strongly desired. Demonstrated high level of proficiency in Microsoft Windows environment with an emphasis on Word, Outlook, PowerPoint, and Excel. Demonstrated ability to learn new software programs or databases quickly.

Prior work experience in a non-union manufacturing environment preferred. International Paper offers a competitive salary and an excellent benefits package that includes medical, dental, disability, life and accident insurance, vacation as well as a 401(K) plan and retirement savings account. This is a great opportunity to start a career with a dynamic and proven manufacturer in the packaging industry.

International Paper is an Equal Opportunity Employer - Minorities/Females/Individuals with Disabilities/Veterans