SUNY Upstate Medical University Medical Secretary II in Syracuse, New York
Assist with coordinating patients with patient registration, check in and check out process, greets patients, checks demographic information and notifies staff of arrival. Generates encounters and other needed paperwork. Reviews need for referral authorizations, pre authorization and/or obtains information that may be requested by other staff to assure acquisition of these documents. Obtains additional records, reports, x-rays, as needed for provider and other staff. Initiates any insurance carrier regulatory needs such as advances beneficiary notices or waivers of liability and forwards to appropriate staff for completion and/or discussion with patient. Reschedules and contacts patient as needed, for continuity of care. Use of computers and all pertinent office equipment such computers, copier, fax and shredder. EPIC software preferred. Assist with mail distribution. Will assist with other tasks assigned by leadership. Excellent phone etiquette. Experience with multi-provider scheduling. Two years secretarial/clerical experience required.