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Randstad Data Entry / Customer Service Representative in West Harrison, New York

Data Entry / Customer Service Representative

job details:

  • location:West Harrison, NY

  • salary:$13 - $15.20 per hour

  • date posted:Tuesday, June 11, 2019

  • job type:Contract

  • industry:Professional, Scientific, and Technical Services

  • reference:692956

job description

Data Entry / Customer Service Representative

job summary:

Who are We?

We provide the most trusted commercial real estate data and analytics which positions us as value-added counselors to our clients. Our diverse offerings span the investment, property development, lending, and media industries. We're a company with huge impact and our integrity shines through the products we build, the clients we serve and the employees who continue to make us successful every day.

location: West Harrison, New York

job type: Contract

salary: $13.00 - 15.20 per hour

work hours: 9am to 5pm

education: High School

responsibilities:

What You'll Do

Our Operations team is looking to build on our company's successful growth and we're seeking a Telephone Surveyor to join us!

You'll obtain detailed property-level information to generate market intelligence for the commercial real estate industry. You'll gain expertise in business-to-business telephone interviews and web based surveys, managing conversations with industry professionals. You'll receive extensive product training to ensure your success. On a daily basis, you'll be responsible for:

  • Conducting business-to-business telephone interviews with industry professionals, following prescribed scripts.

  • Confirming and entering all information collected into an automated, cloud-based digital survey platform in real time.

  • Reviewing websites to obtain and validate information as needed.

  • Calculations to reconcile data for publication.

  • Processing all needed data corrections from QA and/or Team Leaders on a timely basis.

  • Discovering new contacts through strategic internet research for properties to be surveyed.

qualifications:

Who are You?

We foster a culture of continual improvement. We seek out people who are goal-oriented, highly motivated, flexible, and always looking for ways to make things better. In our Operations teams, we like people who are detail-oriented, flexible and not afraid of the phone!

  • 6+ months in a Customer Service, Telemarketing or Call Center environment.

  • High School Diploma required; Associates or Bachelor's Degree a plus.

  • Must have basic keyboard/typing skills.

  • Must have a basic understanding of the Internet, including how to receive and send email.

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, time and currency.

  • Basic Excel skills.

skills: Salesforce CRM knowledge

Strong communication skills

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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