Suez-Na Sr. Revenue Control Analyst in West Nyack, New York
- About SUEZ in North America*
SUEZ in North America operates across all 50 states and Canada with 6,700 employees dedicated to environmental sustainability and smart and sustainable resource management. The company provides drinking water, wastewater and waste collection service to 6.4 million people on a daily basis; treats over 600 million gallons of water and over 450 million gallons of wastewater each day; delivers water treatment and advanced network solutions to 16,000 industrial and municipal sites; processes 55,000 tons of waste for recycling; and rehabilitates and maintains water assets for more than 4,000 municipal and industrial customers. The company is a subsidiary of Paris-based SUEZ.
Develop analytical tools to analyze revenue, defining frequency of each specific analysis, categorizing the type of accounts we are servicing from a priority/opportunity standpoint
Develop a relevant set of KPI’s that would reflect progress on revenue optimization. Assure automation of this set of metrics
Work closely with Dir Operations & NRW Manager to develop Metering & Billing statistics for use in monthly water audits and annual NRW Reports.
Monitor consumption & revenue generated from large customers (strategic meters) and interface with large customers/users regarding consumption changes/discrepancies or when necessary.
Ensure accurate & consistent metering/billing for the Company’s largest users (strategic meters), in conjunction with the Metering and Customer Service Managers.
Evaluate the methodology used within CC&B for calculating estimated consumption and high/low ranges, and identify opportunities for reducing “to do’s” associated with bad estimates or high/lows
Review any billing adjustments made on a monthly basis (especially consecutive estimates), and report on the root cause for any adjustments along with potential solutions for minimizing future adjustments.
Calculate monthly consumption per DMA Zone from AMI readings, and provide necessary information for use in monthly NRW calculations.
Work with the NRW and GIS groups to ensure that all locations within the service territory are accounted for and being billed properly.
Work with Customer Service and Operations team to reduce number of Pending Bills being generated by CC&B
Develop methodology to properly analyze Hi-Lo’s being generated preventing actual reads from being utilized
Jointly with Meter dept., assure that at least 98.5% of our consumption is being accurately captured by our various systems
Understand root cause of estimated reads and develop methods to increase effective read rates
Working knowledge of company’s Customer Care & Billing (CC&B) system
Working knowledge of company’s different consumption metering systems
Advanced level experience with MS Office suite
Ability to multi task, handling multiple deadlines, small projects, and technically challenging projects
Ability to prepare written technical reports and interact effectively and diplomatically with management and/or bargaining unit employees as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public.
Well-developed quantitative and modeling skills, including the ability to undertake sophisticated mathematical/statistical analyses (standard deviations, bell curves, etc.) for assessment and projections/forecasts of potential problems (meter performance, theft, billing issues, etc.).
Strong analytical and statistical skills and ability to synthesize data and translate insights into relevant, usable, actionable, strategic and tactical recommendations essential
Must have strong interpersonal and excellent written and oral communication skills
Ability to create and maintain accurate reports and records essential
Demonstrated project management skills
A wide degree of creativity and latitude is expected
Ability to carry out job responsibilities with minimal supervision
Bachelor degree in finance, statistics, information management required
/Work Experience Needed//:/
Minimum of 6 years of analysis experience required.
Prior utility or service industry experience with high exposure to automated consumption networks highly desired
Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities
West Nyack, New York, United States
Sr. Revenue Control Analyst
West Nyack, New York, United States